Privacy Policy

We keep this list deliberately short.

• Account details - your name and email address, if you choose to create an account. You can begin using Plantcare without one.
• Your plants and gardens - the plants you add, their names, rooms, care schedules and the progress photos you take.
• Plant photos for identification - images you submit to identify a species. These are processed to return a result and, unless you save them to a plant, are not retained.
• Device & usage data - app version, device type and anonymous, aggregated interaction data that helps us fix bugs and improve the app.

We do not collect precise location. Garden addresses are optional, entered by you, and used only to display and label your gardens.

Your information is used to make the app work and to make it better:

• To identify plants and generate care guidance tailored to them.
• To send the gentle reminders you have asked for - and only those.
• To sync your gardens across your devices and any people you share them with.
• To diagnose problems, improve features, and keep the service secure.

We never use your photos or plant data to build advertising profiles, and we do not run third-party ads in Plantcare.

We share personal data only in these limited cases:

• Service providers who host our infrastructure or process plant-identification requests on our behalf, under strict contractual confidentiality.
• People you invite to a shared garden - see the next section.
• Legal obligations, where we are required by law to disclose information.

We do not, and will not, sell your personal data.

When you share a garden, the people you invite can see the plants in it, their care history, and the name and avatar you use within Plantcare. They cannot see your email, your other gardens, or any plant you keep private.

You can remove a member, or leave a shared garden, at any time. Doing so stops further sharing from that point onward.

Data is stored on secured servers within the European Union and encrypted in transit. We apply industry-standard safeguards and limit internal access to the few people who need it to run the service.

No system is perfectly secure, but we work to keep the surface area small - the less we hold, the less there is to protect.

Wherever you live, and especially under the GDPR, you can:

• Access the data we hold about you.
• Export your plants and gardens from the app settings.
• Correct anything that is inaccurate.
• Delete your account and associated data, in one tap, from Settings.

Deletion is permanent and removes your plants, photos and schedules from our systems within 30 days. The account deletion page walks through the steps and lists exactly what is deleted and what is kept.

Plantcare is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child has provided us information, please get in touch and we will remove it.

If we update this policy, we will revise the date at the top and, for material changes, let you know in the app before they take effect. Continued use after an update means you accept the revised policy.

Questions about your privacy? Write to our data team at [email protected], or by post at 5 Rue Crespin du Gast, 75011 Paris, France. You can also reach us via the contact page.